Skip to content

Client service

A record of each meeting with requests, decisions and next steps, and minutes the client approves by link.

  • Meeting, call or visit with agency and client participants
  • Requests with scope (in, out or to assess) that become jobs
  • Next steps with owner and due date
  • Minutes shared by link with the approval recorded
  • Reminder of meetings without a record, and attachments in a private area
  • Meeting time suggested as hours, never counted twice